Applied Innovation, Inc. was founded on the principal of ‘Collection solutions developed by collectors, for collectors’. After a decade that mantra still holds true to our methodology. We work with collection agencies, collection agency owners, and collection agency managers to provide, support, and enhance industry technology. We are avid participants at industry meetings and conventions, keeping up to date on the most relevant topics regarding your business. It has been said that ‘your business is our business’, and at Applied Innovation, Inc. we want to help boost your bottom line by providing solutions that will lower your cost to collect, enhance client retention, increase actual collections, and streamline much of your daily non-collection workflow.
The Applied Innovation, Inc. solutions are globally integrated with one another. This means that whether you use just one of our products, the whole suite, or are using our software ala cart, you and your staff only have to learn one system. A streamlined administrative panel is a one stop shop to ClientAccessWeb, PayStream, Papyrus, and soon even Conduit management.
- Easy To Use Administrative & End User Interface
- Find Users & Communicate With Consumers, Clients, or Staff
- Secure Administrative Messaging Panel Across All Products
Technical Support is available to all customers on as ‘as needed’ basis during normal business hours, at no extra charge. The unlimited support package is included in Applied Innovation, Inc’s pricing by initiating contact through our website, by email, or by phone call. We have experienced and knowledgeable staff on hand to help with your technical problems.
- Unlimited Technical Support During Support Hours
- A.I. University Provides Free Quarterly Training Sessions For Your Staff
- Website, Email, & Phone Support Options
Software Upgrades & Enhancements
Applied Innovation, Inc. strives to provide the most up to date technology for the collection industry. This effort leads us to enhance our current slate of products on a semi yearly basis and enhancements come from the feedback of our current and prospective users. ALL of these upgrades are provided to current customers at NO cost. Most upgrades are published and update automatically with no user intervention required. This allows all of our current customers to instantly have access to the latest and greatest functionality, designed for their business.
- Free & Automatic Software Updates
- Your Feedback May Make The Enhancement List
- Always Have The Most Up To Date Industry Technology